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Your Cracked iPhone Is Worth $1,200 — Just Not to Apple

Apple publishes two trade-in numbers for the same phone. One is instant credit and caps at $885. The other reaches $1,200, takes a cracked screen, and comes with a 36-month string attached.

Jean Gilles
Founder & Lead Analyst, ShopCellPlans
Published September 10, 2026
Updated September 10, 2026
The phone you are trading up to. What you get for the old one depends on which route you take.

Apple's iPhone 18 Pro announcement contains two trade-in offers, and the gap between them is larger than most people notice. Apple Trade In gives $175 to $885 in instant credit for an iPhone 13 or later. Separately, Apple says carrier partners will give up to $1,200 in credits for an iPhone 14 or later, in any condition. Both are on Apple's own page. They are not the same deal and they are not interchangeable.

Key takeaways
Apple Trade In: $175 to $885, instant credit, iPhone 13 or later, value depends on condition.
Carrier trade-in: up to $1,200 in credits, iPhone 14 or later, in any condition.
"Any condition" is the real difference — a cracked or non-working phone still counts.
Carrier credits arrive as monthly bill credits, not money off the price, so leaving early forfeits the rest.
Apple's instant credit is yours immediately with no service commitment.
If your old phone isn't paid off, neither route works until it is.

The two offers, side by side

Apple Trade InCarrier trade-in via Apple
Maximum$885$1,200
Eligible phonesiPhone 13 or lateriPhone 14 or later
Condition requiredValue varies by condition, year and configurationAny condition
How you get itInstant credit at checkoutCredits applied over time
Service commitmentNoneYes — credits are tied to staying on the plan
Figures as published by Apple on September 9, 2026.

Why "any condition" matters more than the extra $315

Apple's own trade-in terms say values vary based on the condition, year and configuration of the device. A phone with a cracked screen, a dead battery or water damage drops sharply, and a phone that will not power on is usually worth nothing through that route.

The carrier offer, as Apple describes it, accepts an iPhone 14 or later in any condition. That is the sentence worth rereading. A drawer phone you had written off entirely is the one that benefits most from this, and the difference is not $315 — it is $1,200 against zero.

Credits are not a discount
Carrier trade-in value arrives as monthly bill credits spread across the device term, typically 36 months. You get the full value only by staying on that carrier for the whole term. Leaving at month 12 means keeping 12 credits and losing 24.
An iPhone 18 Pro in burgundy shown front and back
Apple Trade In values vary by condition. The carrier route does not.

The condition nobody mentions at checkout

Both routes assume the phone you are handing over is yours to hand over. If it is still on an instalment plan or carrying unfinished bill credits of its own, you owe the remaining balance first. That is the most common way an upgrade goes sideways, and it is not usually surfaced until the paperwork stage.

Check the balance before you start: on most carriers it is under device payments in the account app, listed as a remaining amount rather than a monthly one.

Which one to take

  • Phone is in good shape and you value flexibility: Apple Trade In. Less money, but it is yours at checkout and ties you to nothing.
  • Phone is damaged, old or dead: the carrier route, every time. Any condition is worth more than a higher cap you cannot reach.
  • You move carriers often: Apple Trade In. Bill credits reward staying put and punish leaving.
  • You were keeping the phone anyway: neither. A second line on a spare iPhone can be worth more than the credit.
Or keep it and run it as a second line

What a spare iPhone costs to keep active, from $8/mo.

Read the maths
#Apple #iPhone #Trade-in #Deals
Jean Gilles
About the author

Jean Gilles has researched personal finance, consumer technology, and wireless pricing for over a decade. He founded ShopCellPlans in 2019 and writes every review on the site.

Frequently asked questions

How much is my old iPhone worth in trade? +
Apple Trade In pays $175 to $885 for an iPhone 13 or later depending on condition, year and configuration. Carrier trade-in through Apple goes up to $1,200 for an iPhone 14 or later in any condition.
Does Apple take a cracked iPhone? +
Apple Trade In values vary by condition and a damaged phone is worth substantially less, sometimes nothing. The carrier offer accepts any condition.
Why is the carrier offer higher? +
Because it is not really a purchase. Carriers recover the cost through monthly bill credits tied to you staying on the plan, usually for 36 months.
Can I trade in a phone I'm still paying for? +
Not until the balance is settled. Any remaining instalments or device credits have to be paid off first.
Do I have to switch carriers to get $1,200? +
No. Apple says customers can take advantage of carrier deals at the Apple Store online or in an Apple Store; eligibility requirements are on Apple's carrier-offers page.
Price-change alerts
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Sources
  1. Apple debuts iPhone 18 Pro and iPhone 18 Pro Max — Apple Newsroom, Sep 9, 2026
  2. Apple Trade In terms
  3. Carrier offers at Apple

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Get told when your plan’s price changes

One email when a carrier raises rates, drops a plan, or launches a deal worth switching for. No spam, unsubscribe anytime.

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